Wednesday, March 13, 2019
A Portfolio of Atlantis Casino Resort
AbstractThis portfolio pertains to Atlantis cassino sanctuary in Reno, Nevada. It discusses the facility flux adopted by the recompense. Its extraordinary marketing focalise (USP) is drawn from its excellent customer service, reputation for luxury, and a die hard of activities it hug drugs for adults, children, and the whole family.The Atlantis partners with transport companies that promote environmental sustainability, specifically those that put on advanced use science in transport system.The Miossec framework is applied in analysing how the bushel might be a focus of endpoint growing.This portfolio identifies problems and challenges face by the Atlantis, as wellhead as the means through with(predicate) which the fall behind addresses them asylumThis portfolio is well-nigh Atlantis cassino recompense. It provides a tidings of an out pipeline of the facility flow of this resort and whether its facilities have helped in creating a unique selling point (USP). It also tackles the utilisation of sustainable transport secondarys and how the chosen resort has responded to this. More every describe, this portfolio looks at how Atlantis cassino use has been a focus of coating increment, addressing this point by employing a resort- terminal figure using model, the Miossec Model. Finally, the brief discusses phylogeny problems and management challenges identified by the resort and how they argon being addressed.An Outline of the Facility Mix of Atlantis Casino hauntAtlantis Casino Resort is a deluxe hotel and casino find in Reno, Nevada. Its facility mix includes approximately 1,000 rooms and Jacuzzi suites, nine operational restaurants, a nighttime club that plays live music, a concierge hotel tower, a spa, a salon, and a family entertainment room. It also tenders more than 150 table games and 1,400 slots in its casino (Dallas, 2006). Aside from these, its facility mix includes Las Vegas-type shows and water sports, such as windsurf ing. The resort has a tropical theme that complements its excellent customer service, obscure from its reputation for luxury. It has a 14-acre waterscape that shell outs as its centerpiece with grottos, lagoons, and other attractions. What is unique about its facilities is this combination of adult, children, and family activities, which other casino resorts nearby do not offer (Kraus, 2007).These facilities have helped the Atlantis in creating a unique selling point (USP). USP refers to an concord of the products or services uniqueness from that of the competitors (King, Kerr, Jefferies, et al, 2005). In the bailiwick of the Atlantis, such USP sewer be initially seen in the combination of deluxe hotel and casino, as well as its other unique features described above. It would not be common land for a casino to also have a complex resort system and other facilities that the Atlantis offers, making the entire business chance to render to miscellaneous ages, including adults and children. The Atlantis has hence captured these target markets in its product offering. The casino and the night club ar certainly names for older people, whilst the family entertainment centre, the waterscapes, and the water sports are for children and the whole family. This would mean that a family who wants to stay in a situate that offers a range of activities would choose to come to the Atlantis over some others because of its unique features.It is worth-mentioning why resorts like the Atlantis need a unique selling point. This is because the USP serves as the reason why ones product differs from everyone elses, which draws customers toward the resort, thereby selecting it over all the others. According to King et al. (2005), USP can be as wide as offering the friendliest welcome or the easiest booking system. In the case of the Atlantis, its unique selling points are its reputation for luxury, excellent customer service, and confused product offerings, as mentioned above.Moreover, why a resort needfully a USP is because it serves as a clear benefit for the resort, whereby it enables the clients to be willing to apply to satisfy their needs (King et al., 2005).An important point to consider in line with the above heading is the idea that re aligning or changing the detail position of a certain business can take place because of various circumstances, such as the emergence of a new competitor. This is seen in an example where conference venues in some UK resorts failed to continue to fill up the needs of customers due to lack of maintenance and product enhancement (Davidson and Rogers, 2007). In the case of the Atlantis, it may be analysed that how it has responded to the use of sustainable transport elections has contri justed to the resorts reputation for excellent customer service.Problems and ChallengesThe problems that the resort faces are the unavailability of seasonal employees during peak season and lack of job security, which i s a big fearfulness amongst employees (Glass Door, 2014).The challenges include how it can attract visitors for its family-oriented activities during lean season and increase its taxs from these activities during this period (Glass Door, 2014).How Atlantis Casino Resort Has Responded to the Use of Sustainable Transport AlternativesIn footing of the use of sustainable menu alternatives, the Atlantis Casino Resort uses transport vehicles with up-to-the-minute technology and low degree centigrade emission to protect the environment (Atlas Choice, 2014) in order to accrue with its existing sustainability policy. Encouraging its employees and visitors to use public transportation will contribute to reduction in automobile pollution, a parking study option for transport utilisation. The Atlantis partners with green transport companies that use the in vogue(p) technology for environmental friendliness. This is in accordance with the resorts green ethos and carbon footprint (Atlas Choice, 2014).Since the Atlantis safeguards its reputation for excellent customer service, its transport service is free, fast, and convenient, and guests do not have to wait a long queue in order to enjoy the service, (Airport Shuttles, 2014), neither do they have to be daunted by carbon emissions that can be exhumed by its vehicles. This is because the resort adopts the latest non-carbon emission technology in its transport system (Atlas Choice, 2014).The transport alternative system used by the Atlantis may be viewed as sustainable because of the environmental friendliness it offers.How the Resort Might be a strain of Destination DevelopmentThis section discusses the means through which Atlantis Casino resort might be a focus of goal development, using a resort conclusion development model the Miossec model.First to consider is the event that Atlantis Casino Hotel might be a focus of refinement development since it is located in a region (Reno, Nevada) with many other reso rts that offer more or less similar services. Examples of these are the Aquarius Casino Resort, the Avi Resort and Casino, and the Downstream Casino Resort, which are all a combination of casino and resort. Hence, the reason for the Atlantis to be a focus of destination development is the position that it competes with others for similar markets and must locate a suitable market positioning based on its relative strengths (e.g. Murphy, 2008).According to the Miossec model, the development of a resort area in a peripheral location starts from its initial brass instrument towards being a composite hierarchical tourism area in terms of historical dimensions (Krakover and Gradus, 2002). This model may be considered the most legitimate geographical description of destination development as it depicts a progress of such destination from its infancy through maturity (Gunn, 2014). Along with the stages of development, the answer of prospective and actual tourists on one hand, and transp ortation developments on the other, are two separate aspects. The Miossec model depicts the parallel development taking place in the Atlantis Casino Resort, transportation, and calculate of customers. Hence, this model impliedly assumes a direct birth amongst the growing number of attractions, transportation improvements, and increasing customer demand in the Atlantis (Krakover and Gradus, 2002). The model in fact focuses on the spatial and temporal development of destination in relation to physical change. It identifies the interaction of four major elements influencing the resorts destination development (1) the characteristics of the destination (2) tourist doings (3) mode of transportation and (4) attitudes of residents and decision-makers (Latkova, 2008, p. 19).Taking the Miossec model, Atlantis Casino Resort has gone through minimal developments in its initial phase. During the second phase, it went through a development as a pioneer resort in its area. In the third gear phase, it presented noticeable changes through which there has been expansion of a system of resorts (where the Atlantis is part) to serve an increasing number of tourists, and where residents either accept or reject the front line of such tourism development. The last stage has seen further development of the area (Latkova, 2008). Since the Atlantis is already an established luxury hotel resort in Reno, the Moissec model of destination development is relevant, particularly in this fourth stage.In terms of where the Atlantis Casino Resort would be positioned in the Moissec model, such positioning is in its destination characteristics (being a casino resort that also features family-oriented activities), analysis of tourist behaviour, considerations for an alternative transport system, and the way it takes into account the attitudes of decision-makers, such as the local political relation with whom it partners for environment-related matters (e.g. Latkova, 2008).In order to be dif ferent from all the others and strengthen its USP as described earlier, Atlantis could pursue the development of a visitor attraction that harmonises with its close environment, such as an aquarium park that can showcase the destination and add to the number of customer activities. It could also adopt an adjacent pictorial attraction and take steps to ensure it can be adequately maintained, for example, by sourcing outside funding. Here, one can see the attitudes of decision-makers being considered and applied to the development, which is the models key element influencing the destination development (e.g. Latkova, 2008).It has been notable that the revalue creation of resorts does not match that of Porters value chain configuration due to the non-sequential operational process embodied in a resort destination (Murphy, 2008). Hence, the destination development that Atlantis Casino Resort shall pursue does not adopt Porters ruler but a value fan, (Murphy, 2008) which considers a site and individual focus for its destination activities, sustained by administrative functions that are tasked to aid the entire destination. In order to assimilate the value fan into the resorts strategical management approach, the resort must manage its tourism product mix configuration (Murphy, 2008), where the right blend of products are being developed to fulfill customer expectations and thereby create the best value prospects for them.In the Atlantis destination development pursuit, it is necessary to address some major principles, such as ensuring the purpose of every development item designing for people straight both functional and aesthetic aspects of the development establishing substantial and appropriate experiences fulfilling proficient requirements and meeting customer needs for the lowest possible cost, to mention a few (Murphy, 2008).Development Problems and Management ChallengesThe identified development problems for Atlantis Casino Resort are the followin g (1) a possible lack of balance/ supplement between financial costs and revenue from the development (Vogel, 2012) and (2) lack of fitted companionship and skills of existing employees for new areas of development, i.e. the aquarium park that features exhibition shows inside the aquarium, which require skillful staff (Robinson, Luck, and Smith, 2013).The Atlantis addresses the first problem by conducting a financial feasibility study, which can situate the new development inside measurable and realisable goals without incurring costs that exceed the returns. For the second problem, this is tackled by providing prepare to staff to match the requirements of the new developments (e.g. Zainai, Radzi, Hashim et al., 2012).The management is challenged by the presence of various hotel resorts within the same area where it is located, which offer similar activities to visitors. It is therefore faced with the task of differentiating its range of product offering and activities, but is further bounded by the nature of the business, where the Porters value chain principle is not applicable (e.g. Murphy, 2008). This is addressed by conducting an effective marketing outline that features the resorts uniqueness and leverage.The Atlantis is also challenged by the need to identify excellent programmes and product schemes for the lowest price possible (Murphy, 2008). This will be addressed by doing a financial study to ensure revenue despite the lower cost offering.ConclusionThis brief provides a discussion of the facility mix offered by Atlantis Casino Resort how it responded to the utilisation of sustainable transport alternatives how it might be a focus of destination development and development problems and management challenges thus identified.The Atlantis is a complex facility coalesce hotel and casino, with a reputation for luxury and customer service. These aspects have contributed to its USP.The resort has responded to the use of sustainable transport alternat ives by partnering with environmentally friendly transport companies.The Miossec model is used to explain how the Atlantis might be a focus of destination development. This model states that there is a parallel development occurring in the resort, the transportation, and the number of customers.Development problems include a potential lack of balance/leverage between financial costs and revenue and lack of sufficient knowledge and skills of existing employees for the new development. The Atlantis is also challenged by the presence of casino resorts within its area that offer similar services, as well as the identification of excellent programmes and product schemes for the lowest price possible.ReferencesAirport Shuttles (2014) Concierge Tower at Atlantis Casino Resort Spa. Retrieved on April 23, 2014 from http//www.airportshuttles.com/reno/concierge-tower-at-atlantis-casino-resort-spa.htmlAtlas Choice (2014) Reno Atlantis Casino Hotel. Retrieved on April 25, 2014 from http//www.at laschoice.us/cheap-car-hire/nevada/reno/reno_atlantis_casino_resort/address/41910/3800-s-virginia-street-reno-nv-89502-usa-nevadaDallas, J. (2006) Casino Shrine. FL Kai Dee Marketing.Davidson, R. and Rogers, T. (2007) Marketing Destinations and Venues for Conferences, Conventions and Business Events. UK Butterworth-Heinemann.Glass Door (2014) Atlantis Casino Resort Spa. Retrieved on May 5, 2014 from http//www.glassdoor.com/Reviews/Atlantis-Casino-Resort-Spa-Reviews-E348105.htmGunn, C. A. (2014) Vacationscape Developing Tourist Areas. capital of the United Kingdom Routledge.King, B. (1997) Creating Island Resorts. capital of the United Kingdom Routledge.King, C., Kerr, A., Jefferies, M., and Brombley, D. (2005) Travel and Tourism. Oxford Heinemann Educational Publishers.Krakover, S. and Gradus, Y. (2002) Tourism in Frontier Areas. England Lexington Books.Kraus, N. P. (Ed.) (2007) Frommers USA. NJ Wiley Publishing.Latkova, P. (2008) An Examination of Factors Predicting Residents Sup port For Tourism Development. Ann Arbor ProQuest LLC.Murphy, P. (2008) The Business of Resort Management. London Elsevier Ltd.Robinson, P., Luck, M., and Smith, S. (2013) Tourism. Oxfordshire CABI International.Vogel, H. L. (2012) Travel Industry Economics A Guide for Financial Analysis. NY Cambridge University Press.Zainai, A., Radzi, R., Hashim, R., Chik, C. T., and Abu, R. (2012) original Issues in Hospitality and Tourism Research and Innovations. UK Taylor & Francis Group.
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